We hope that everyone is remaining safe during the covid-19 public health crisis. We wanted this update to serve an alert to our patients that we have made some changes to our office policies (Baton Rouge and satellite offices).
We are reserving our Baton Rouge office for urgent or emergency visits/procedures that cannot be addressed with telemedicine (or phone call) in compliance with urgent requests from governmental and state regulatory bodies along with public health officials.
If you have an upcoming office visit for a regular followup visit, we ask you to wait patiently at home as you will be contacted a few days prior to your appointment to arrange a telemedicine visit and/or discuss options. Alternatively, routine issues/inquiries may be sent via messages through the patient portal. Please try to be respectful of unnecessary phone calls for non-urgent issues as this ties up our clinic staff and may impair the care of others with more pressing concerns.
If you have an upcoming surgical or office procedure, we ask you to wait patiently at home as you will be contacted prior to your procedure to discuss your individual status along with options/planning. Surgical procedures are being extremely restricted for the time being by governmental and state regulatory bodies along with public health officials. We are closely following regulations that are being advised in an effort to protect you, the general public, and the healthcare system at large. Please keep in mind that these decisions are not easy ones to make. These decisions may change in time as we gain further clarity on the covid-19 public health crisis.
If you have an urgent issue, we ask that you indeed call our office to update us for further instructions (225-766-8100).
We ask for your patience as we all adapt to these trying times.
We understand that these limitations may be an inconvenience to you, but rest assured that the spirit of these changes are an attempt to deliver the best urologic care in the safest environment possible for you and our local residents we serve. Louisiana Urology